Stay connected with your Subscribers

Voicemail

VOICEMAIL

A Voicemail solution for Mobile & Fixed Telecom operators, MVNE, MVNO, Internet Service Providers, vPBX. Including Visual Voicemail.

Contact Center

CONTACT CENTER

Enhance Customer Contact using telephony, e-mail, Chat, WhatsApp, Facebook, Self-service, FAQs and SMS.

INTERACTIVE VOICE RESPONSE

Fully web based, including a graphical flowbuilder for easy & fast creation of dialogues.

MISSED CALL ALERT

Increase your call completion, revenue, & customer satisfaction. Designed for Telecom Operators, Connectivity Service Providers.

Stay connected with your Subscribers

Voicemail

VOICEMAIL

A Voicemail solution for Mobile & Fixed Telecom operators, MVNE, MVNO, Internet Service Providers, vPBX. Including Visual Voicemail.

INTERACTIVE VOICE RESPONSE

Fully web based, including a graphical flowbuilder for easy & fast creation of dialogues.

Contact Center

CONTACT CENTER

Enhance Customer Contact using telephony, e-mail, Chat, WhatsApp, Facebook, Self-service, FAQs and SMS.

MISSED CALL ALERT

Increase your call completion, revenue, & customer satisfaction. Designed for Telecom Operators, Connectivity Service Providers.

Livecom is a Value Added Services solution provider for Telecom Operators, MVNEs, MVNOs, ISPs and other Communication Service Providers.

The Livecom Voicemail, MCA, IVR and Contact Center can all be combined on one Service Delivery Platform.

An interesting mix that makes us unique.

Telecom (MNOs, MVNOs, MVNEs) Vertical Solutions

Unique and flexible Value Added Service solutions which enables our customers the control to create, manage, and scale the innovative services they want and need to deliver.

Omni-channel Customer Contact Solutions

Our omni-channel contact solution enables enterprises to improve their customer experience by tracking customer interactions and facilitating more effective communications.

Why Livecom?

We help you stay connected with your clients via any channel. Here is why trusted brands choose us:

  • Customer intimacy You come first, we guide you every step
  • Rapid implementation methodology
  • Our dedicated team helps and guides you in a fast and efficient way
  • Carrier grade, low pricing Highly customizable and robust solutions.
  • Traditional and digital channels like Voicemail, MCA, IVR
  • A Contact Center for: Chat, Email, WhatsApp, Facebook, SMS, FAQ.
  • On-premise, Private cloud, Public cloud, or hybrid deployments.
  • With Livecom you can choose where you want to deploy.
  • We also have our own Cloud hosting in the Netherlands.
  • GDPR compliant.
30+
Countries
500.000.000+
Calls / year
25.000.000+
Voicemail boxes

4.500.000+

Interactions

Success Stories

Since 2003, Livecom has developed powerful software to enable companies to communicate more effectively, and commercially with their customers.

“We selected the IVR & Contact Center solution based on their close integration with I-New. This has given us flexibility to configure and manage business logic such as all the call flows, agent priorities, reporting and dashboards. The linkage to the I-New CRM provides a seamless agent experience with all interactions in one place.”

Paul Touhey, Spark (Skinny) head of Technology

Latest Resources

Discover the latest News, Company announcements, Blogs and Events from Livecom.

Citymesh Boosts B2B Mobile Services with Livecoms Service Delivery Platform
June 10, 2024

Citymesh Boosts B2B Mobile Services with Livecoms Service Delivery Platform

Citymesh, Belgium's newest telecom provider, has selected Livecom's Service Delivery Platform, for its nationwide B2B mobile services.

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MVNO World Congress 24 June – 26 June, 2024, Brussel Belgium
June 9, 2024

MVNO World Congress 24 June – 26 June, 2024, Brussel Belgium

Livecom will be attending the yearly MVNO World Congress 24 June – 26 June, 2024, Brussel Belgium. Future Proof Your MVNO Business and Meet us there!

Read more
Mobile World Congress 26 February – 29 February, 2024, Barcelona Spain
January 29, 2024

Mobile World Congress 26 February – 29 February, 2024, Barcelona Spain

Livecom will attend the biggest Telecom event in the world. The Mobile World Congress 26 February - 29 February, 2024 in Barcelona Spain.

Read more