The chat solution of BCC Live chat with website visitors from shops The way in which BCC uses its ‘Live Chat’ chat solution can only be described as special and progressive in retail land. Chat sessions aren’t answered from the central customer contact centre, but...
Customer contact at municipalities – a talk to Drechtsteden Drechtsteden Service Provision is one of Livecom’s customers. We talked to Michelle Dautzenberg, project leader at Drechtsteden Service Provision, about her view on customer contact at municipalities....
Customer contact at municipalities in 2017 – a talk to gemeente Midden Drenthe Livecom talked to Midden Drenthe municipality about the ways in which they are in contact with their citizens. What they feel is important in customer contact and we asked about their...
Comsys to deliver Missed Call Alert to Tele2 Sweden, The Netherlands, May 2017 – The long and successful business cooperation between Comsys and Tele2 a leading European Telecom operator grows by Comsys delivering their Missed Call Alert solution to Tele2 Sweden and...
Skinny has selected the multi-channel Contact Center & IVR New Zealand, The Netherlands, March 2017 – The successful cooperation between Comsys, I-New Unified Mobile Solutions and Spark New Zealand limited, a leading Mobile Network Operator in New Zealand with...
